FAQ

How do I set up shipping options for my customers?

The Set Shipping Options module is needed to select shipping methods (to your customers) within a single product. These settings are saved for future orders of this product. To set the shipping methods to different countries for a specific product: …

Get Started with RondeVu

STEP 1. Create a Store You need to have a Shopify store, this will allow you to start using  features such as single click product import, product & supplier managements, and fully automated order fulfillment. You can watch how to …

How to search for products by image?

In our RondeVu app you can also find products by image. How to do it: Go to Find Products and press icon with photo 2. In the new opened window press “Upload image” icon. This will open a window for …

Connect a Shopify store

To begin using RondeVu at full potential, you should connect your Shopify store. This will allow you to start using  features such as single click product import, product & supplier managements, and fully automated order fulfillment. To add your Shopify …

Get the RondeVu Chrome extension

What is the RondeVu Chrome extension? The RondeVu Chrome extension is a tool that works on the Chrome browser to help with automating the order fulfillment process and importing products into your store from AliExpress website directly. How to install …

Managing product and order settings

The default settings will be ideal for most users, but if you can adjust them to your needs. To establish Settings for products: Open My products and click on Settings button on the top rightYou can also do it from …

How to migrate data from Oberlo?

To help Oberlo users to continue smooth dropshipping we developed a process of how migrate all products: All your products will be automatically displayed in RondeVu in the My Products module with the Change Supplier status in the Fulfillable column. These products …

What does product status “Active” mean?

Active products are products that are published to your online store, i.e. they are available in your store for customers to buy Related questions: How do I pay for the orders? What does product status “Draft” mean? How do I …

What settings do I need in My products?

To establish Settings for products: Open My products Click on Settings button on the top right 3. Set desired settings in General Settings and Inventory Management tabs 4. Be sure to press the button Save Changes Related questions: How can …

What does Fulfillable mean in My products?

If the status is Fulfillable for the product it means this product is available for order auto fulfillment, i.e. orders for this product will be automatically processed in RondeVu, all you have to do is press pay Related questions: How …